Do You Know Synergy?
We have been a leader and driver in the healthcare technology and software industry for over 25 years, and have the most exciting healthcare business opportunity on the market today. Synergy Healthcare Resources’ growth is supported by the realization of a void in the marketplace of a cost-effective and revenue building multi-database practice management system, which is supported by continuous technical and marketing support - that produces results!
As one of the industry’s strongest and most viable companies, we are focused more than ever on the purpose of developing innovative software solutions for managing your business, maintaining financial strength and developing communication skills. We have developed some of the most complete and dynamic multi-database software on the market today in our Practice Manager X3 software program. Our commitment to service excellence in software development, relationship building and revenue cycle management are unmatched in the industry and we are dedicated to providing solutions that drive performance and results. |
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To ensure they deliver service excellence locally, Synergy franchise owners have the power and flexibility to adapt to the requirements of healthcare practices in their market. For example, a local physician network might only want to do business with another local business, and a Synergy franchise meets that requirement. But a multi-national organization with a regional office in that same area might require that a physician network be a part of an established, large hospital organization with expansive geographic scope. As part of the Synergy network, that same franchise owner fills that bill as well, and is able to gain that client as a part of Synergy’s national accounts program.
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Reputation for Innovation
In constantly changing environments we’re always seeking tomorrow’s answers. We anticipate change and have
developed a reputation for innovation among our clients due to our dedication to boosting productivity and
optimizing financial success. These innovations that have helped us become a powerhouse in the medical billing
industry are just a part of what is available to you as a franchise owner. Some of the key reasons why Synergy is the
premier franchise in the industry are: |
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- Our software and programming allows physicians to increase positive cash-flow.
- Offering of an integrated practice management (PM) and electronic medical records (EMR) system which will boost sales and efficiency.
- Creation of a nationwide VAR force to sell the single-database version directly to healthcare practitioners and offices.
- Client satisfaction and industry experience which translates into efficient and accurate billing that eliminates the duplication of effort.
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Medical Billing Excellence and Leadership
A key component is about relationships, both with franchise owners and candidates. Our owners are well-known in their communities because they build solid relationships with their own staff, their clients and other businesses often resulting in lasting friendships; they take an active role in the community; and they care about the area’s future.
That’s why Synergy is always tracking and responding to workforce trends - striving to deliver service excellence to our candidates, our franchise owners and our franchise owners clients who place their trust and loyalty in us. For example: |
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Workforce Trends |
Synergy Response |
Changing Healthcare Needs
Changing Operating Models
Technology Advancements |
Inclusive out-sourcing and management
Tailored solutions and cost-effective programs
Client Resource Center and software enhancement |
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Satisfaction Reflects Excellence
Synergy drives service excellence through established standards, barometers and satisfaction surveys. We ensure
success through standard operating procedures, continuous training and development, our service excellence
recognition program and a host of tools and technology. We measure satisfaction through surveys, Synergy
established requirements and “surprise” visit programs, for example: |
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Focus Point |
Recognize my skills and attributes |
Understand my unique needs |
Give me full visibility into healthcare metrics |
Survey Question |
Synergy took the time to recognize my skills and attributes |
Synergy understands my medical billing and revenue cycle management needs |
Synergy provides me with the healthcare metrics that are important and help us in managing our business |
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Our Culture
The heart of Synergy is its nationwide team of exceptional, talented people working together to deliver exceptional
value to their clients, employees and one another.
The key values of the Synergy culture are:
- Customer Focus
- Results
- Partnerships
- Respect, Loyalty
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"Our medical billing used to be the ‘choke point’ of our practice because of unpaid invoices, the expense and effort spent in constant training time, and funds tied up in Accounts Receivable. With the support of Synergy Healthcare Resources, now everything is smoother and easier to manage. An additional bonus, one I never expected, is that the cost of managing our billing has actually gone down while positive cash flow has increased!"
Dr. Nayana Trivedi
Encinitas, CA
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Franchise Program Offering - Working Together to Drive Performance
Our franchise program provides a foundation for a business that has great potential.
- Technology that streamlines processes
- Business services, consulting and financial assistance
- Support that’s there when you need it
- Pre and grand opening assistance
- Provide continuing advisory assistance in the operations, advertising, marketing campaigns and
promotions of your office
- Provide advertising and promotional plans and materials for local advertising
- Established national and regional advertising programs
- Written communications regarding plans, policies, developments and activities of the company to assist
your franchise
- On-site training
- Protected / exclusive territory
- Nonexclusive right to use all trade name, logos and trademarks
- Service excellence
- Stability and experience
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A Day In The Life - How Synergy Franchise Owners Spend Their Time
One of the great things about being a Synergy franchise owner is that no two days are ever the same. You will wear
many different hats and encounter many different scenarios. Here is a sampling of the types of activities, and
challenges, any day might hold:
Morning |
Afternoon |
Evening |
Attend a Chamber of Commerce breakfast to network with local business leaders.
Meet with a prospective new client to uncover their medical billing needs - put together a strategy to help meet those needs.
Receive a phone call from an employee placed three years ago who is now a manager at a physician network. She wants to set up a meeting to discuss how your office can help with their needs. |
Meet a client for lunch and nine holes of golf.
Receive an email telling you a large health network has signed a national account with Synergy, and your office has a large piece of that business.
Participate in a conference call about a new sales promotion being offered to franchise owners.
Leave the office early to attend your child’s
baseball game. |
At home, you log into the network to see
what business has been filed. |
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For additional information on becoming a Synergy Franchisee, or to contact a Synergy Franchising representative directly, click here.
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Synergy Franchising Corp.
1150 Eastport Drive • Suite C1 • Valparaiso, IN 46383
(800) 652-3500 • Fax: (219) 531-7540 |
