LEARN MORE ABOUT SYNERGY
Do You Know Synergy?
We have been a leader and driver in the healthcare technology and software
industry for over 25 years, and have the most exciting healthcare business
opportunity on the market today. Synergy Healthcare Resources’ growth is
supported by the realization of a void in the marketplace of a cost-effective
and revenue building multi-database practice management system, which is
supported by continuous technical and marketing support - that produces results!
As one of the industry’s strongest and most viable companies, we
are focused more than ever on the purpose of developing innovative software
solutions for managing your business, maintaining financial strength and
developing communication skills. We have developed some of the most complete and
dynamic multi-database software on the market today in our Practice Manager X3
software program. Our commitment to service excellence in software development,
relationship building and revenue cycle management are unmatched in the industry
and we are dedicated to providing solutions that drive performance and results. |
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To ensure they deliver service excellence locally, Synergy franchise owners have
the power and flexibility to adapt to the requirements of healthcare practices
in their market. For example, a local physician network might only want to do
business with another local business, and a Synergy franchise meets that
requirement. But a multi-national organization with a regional office in that
same area might require that a physician network be a part of an established,
large hospital organization with expansive geographic scope. As part of the
Synergy network, that same franchise owner fills that bill as well, and is able
to gain that client as a part of Synergy’s national accounts program.
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Reputation for Innovation
In constantly changing environments we’re always seeking tomorrow’s answers. We
anticipate change and have developed a reputation for innovation among our
clients due to our dedication to boosting productivity and optimizing financial
success. These innovations that have helped us become a powerhouse in the
medical billing industry are just a part of what is available to you as a
franchise owner. Some of the key reasons why Synergy is the premier franchise in
the industry are: |
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- Our software and programming allows physicians to increase positive cash-flow.
- Offering of an integrated practice management (PM) and electronic medical
records (EMR) system which will boost sales and efficiency.
- Creation of a nationwide VAR force to sell the single-database version directly
to healthcare practitioners and offices.
- Client satisfaction and industry experience which translates into efficient and
accurate billing that eliminates the duplication of effort.
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Medical Billing Excellence and Leadership
A key component is about relationships, both with franchise
owners and candidates. Our owners are well-known in their communities because
they build solid relationships with their own staff, their clients and other
businesses often resulting in lasting friendships; they take an active role in
the community; and they care about the area’s future.
That’s why Synergy is always tracking and responding to workforce trends -
striving to deliver service excellence to our candidates, our franchise owners
and our franchise owners clients who place their trust and loyalty in us. For
example: |
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Workforce Trends |
Synergy Response |
Changing Healthcare Needs
Changing Operating Models
Technology Advancements |
Inclusive out-sourcing and management
Tailored solutions and cost-effective programs
Client Resource Center and software enhancement |
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Satisfaction Reflects Excellence
Synergy drives service excellence through established standards, barometers and
satisfaction surveys. We ensure success through standard operating procedures,
continuous training and development, our service excellence recognition program
and a host of tools and technology. We measure satisfaction through surveys,
Synergy established requirements and “surprise” visit programs, for example: |
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Focus Point |
Recognize my skills and attributes |
Understand my unique needs |
Give me full visibility into healthcare metrics |
Survey Question |
Synergy took the time to recognize my skills and attributes |
Synergy understands my medical billing and revenue cycle management needs |
Synergy provides me with the healthcare metrics that are
important and help us in managing our business |
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Our Culture
The heart of Synergy is its nationwide team of exceptional,
talented people working together to deliver exceptional value to their clients,
employees and one another.
The key values of the Synergy culture are:
- Customer Focus
- Results
- Partnerships
- Respect, Loyalty
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"Our medical billing used to be the ‘choke point’ of our practice because of
unpaid invoices, the expense and effort spent in constant training time, and
funds tied up in Accounts Receivable. With the support of Synergy Healthcare
Resources, now everything is smoother and easier to manage. An additional bonus,
one I never expected, is that the cost of managing our billing has actually gone
down while positive cash flow has increased!"
Dr. Nayana Trivedi
Encinitas, CA
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Franchise Program Offering - Working Together to Drive Performance
Our franchise program provides a foundation for a business that has great
potential.
- Technology that streamlines processes
- Business services, consulting and financial assistance
- Support that’s there when you need it
- Pre and grand opening assistance
- Provide continuing advisory assistance in the operations, advertising, marketing
campaigns and promotions of your office
- Provide advertising and promotional plans and materials for local advertising
- Established national and regional advertising programs
- Written communications regarding plans, policies, developments and activities of
the company to assist your franchise
- On-site training
- Protected / exclusive territory
- Nonexclusive right to use all trade name, logos and trademarks
- Service excellence
- Stability and experience
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A Day In The Life - How Synergy Franchise Owners Spend Their Time
One of the great things about being a Synergy franchise owner is that no two days
are ever the same. You will wear many different hats and encounter many
different scenarios. Here is a sampling of the types of activities, and
challenges, any day might hold:
Morning |
Afternoon |
Evening |
Attend a Chamber of Commerce breakfast to network with local
business leaders.
Meet with a prospective new client to uncover their medical billing needs - put
together a strategy to help meet those needs.
Receive a phone call from an employee placed three years ago who is now a manager
at a physician network. She wants to set up a meeting to discuss how your office
can help with their needs. |
Meet a client for lunch and nine holes of golf.
Receive an email telling you a large health network has signed a national account
with Synergy, and your office has a large piece of that business.
Participate in a conference call about a new sales promotion being offered to
franchise owners.
Leave the office early to attend your child’s baseball game. |
At home, you log into the network to see what business has been
filed. |
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For additional information
on becoming a Synergy Franchisee, or to contact a Synergy Franchising
representative directly, click here.
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Synergy Franchising Corp.
1150 Eastport Drive • Suite C1 • Valparaiso, IN 46383
(800) 652-3500 • Fax: (219) 531-7540 |
